Communications Workers of America (CWA)
CWA, the largest telecommunications union in the world, represents over 700,000 men and women in both private and public sectors, including over half a million workers who are building the Information Highway. CWA members work in telecommunications, broadcasting, cable TV, journalism, publishing, manufacturing, airlines, customer service, government service, health care, education and other fields.
New Campaign Campaigns
T-Mobile, let us spend the holidays with our familiesWe are T-Mobile workers from various locations in the country. All we want for Christmas is to be able to spend time with our family and loved ones. But T-Mobile is forcing representatives in some locations to work on Christmas Day. Working the holidays should be on a volunteer basis. There are plenty of workers wanting overtime Please sign and share this petition, whether you work for T-Mobile, or you just care about the morals of your cell phone provider, so that we can show T-Mobile's CEO John Legere that it is not acceptable to force it's employees to work on Christmas Day. Thank you, Amanda Fanning, Albuquerque Angela Simler, Wichita Rebecca Disbrow, Meridian1,808 of 2,000 SignaturesCreated by Amanda Fanning
T-Mobile, eliminate mandatory work on Christmas Day!I have been a T-Mobile employee for 5 years, worked in several different departments and have never been asked to work on major holidays such as Christmas. Recently, I was informed that T-Mobile is now ranked number 1 for the prestigious JD Power Awards. It seems to me that in order to keep this competitive position, T-Mobile has decided that employees like me will be forced to work major holidays, including Christmas Day. Christmas Day is a time to be spent with family and loved ones. Whether you work for T-Mobile, or you just own a cell phone and care about the morals of your cell phone provider, please sign and share this petition, to show T-Mobile's CEO John Legere that it is not acceptable to force it's employees to work on Christmas Day. With enough voices, we can make a change!1,793 of 2,000 SignaturesCreated by Rebecca Disbrow
T-Mobile: We Demand Dignity!Hi, my name is Juan Rodriguez. I have been working at T-Mobile US in Albuquerque, NM for almost 10 years. I work in the bilingual department and help English and Spanish speaking customers with issues about their phones, their bills or with any other customer service question they might have. My coworkers and I are dedicated employees who love helping our customers. However, T-Mobile does not always treat us with the respect we deserve. Coachings in front of peers and disrespectful treatment for everyone to see are things that most workers at T-Mobile have gone through. I’ve certainly had my fair share of them. Just recently, my manager sent me home for a trivial reason and, without any more information, told me not to come back until further notice. A few days later, and with absolutely no explanation, I was called in and sent back to work. It was a frustrating and scary experience. Losing my job would be devastating - I have a family to support. And being humiliated in front of coworkers, is absolutely unacceptable. But it didn’t stop there. After I got back to work my manager emailed me a document detailing what I supposedly did wrong and asking me to pledge to do better - the thing is, he did not email it only to me, he sent it to the entire call center! Every one of my 700 coworkers received a detailed account of what I was disciplined for. It was deeply humiliating. Another coworker of mine was pulled into a room with his team where his coach played scenes from calls that weren’t optimal. No one knew whose call would be played next and the tension was terrible. Every once in a while the coach put a worker on the spot and asked them what the rep on the call did wrong. People started crying and my coworker got sick after the meeting. These are not isolated incidents. My coworkers and I all across the country know all too well that public humiliation and disrespect are commonplace at T-Mobile. That is not right. This disrespectful treatment has to stop right now! We should have clear and transparent rules and discipline should be respectful. That’s why we demand: 1. All disciplinary coaching* should be conducted off the floor, in private and not in front of peers. 2. Employees should be given the option to invite a co-worker to accompany them when called into a meeting with managers, coach or HR. *Decision Day, step of discipline for attendance or work performance, etc.2,544 of 3,000 SignaturesCreated by Hae-Lin Choi