Customer service agents spend countless hours standing in one place on their feet. We are expected to work mandatory overtime and work delayed flights on our feet for 8 to 12 hours a day. Why can’t the Airline that wants us to be there to help our customers provide us with a way to relieve the stress on our legs?
Why is this important?
After many years of working customer service under very stressful situations, it has become increasingly difficult to stand in one place for countless hours. It would be beneficial to everyone, including our customers, to provide some type of stool.