Delete the rating system
Because people are different and if they have a personality conflict it shouldn't effect their work life. I also think that if a driver works in a distressed neighborhood they will not have as high a rating as if they work in a privileged area
I’ve worked for Uber and Lyft and feel the rating system is extremely unfair.
Cause your rating system sucks just like your company
because riders rate bad for no reason , they are rude and pay nothing for a fare, I'm nice to all my riders and at end of day look at my rating and it goes down I have done more than 12,000 riders I know what I'm doing and if you show lower rating from rider means uber gets more of the percentage of the fare its all rigged uber is rigged I have been with them 3 years. said on yahoo they messed up on our pay for 3 years and have to pay back and interest and they wont
Today I had a pool ride where I had an added passenger who told me to cancel the add on. I didn't and got trashed for it. I will bet that on average uber x ratings are higher than uber pool