To: uber

The Uber application often doesn't work

I want Uber to be responsible for drivers' time and resources spent when the app is failing to recieve any signal normally.

Why is this important?

I am spending hours on the road in prime business location at ideal times and losing income in the moment b/c the uber app is failing to function normally. the uber app often loses fares and fails do disclose fares for my record keeping purposes. sometimes these failures are due to pending updates, sometimes uber knows but doesn't tell drivers that the app isn't working. all of this costs drivers in many ways. Uber should be responsible for these losses and should disclose the functional status of the app at any given time

Category


Reasons for signing

  • I have experienced these types of issues for sure. When experiencing some technical issue I take screen shots of the error code or problem then send it to uber support so they are aware of it too. As you can imagine i have sent numerous, numerous emails to support. I am sure I have lost a lot of income and resources due to all of the connectivity glitches and dropped ride requests.

Updates

2016-10-24 14:36:20 -0400

25 signatures reached

2016-04-07 12:27:12 -0400

10 signatures reached