Sales Goals at Wells Fargo continue to make headlines, check out this piece in Consumerist that includes interviews from former Wells Fargo employees : http://consumerist.com/2013/12/23/wells-fargo-employees-say-threat-of-being-fired-leads-to-bad-behavior/
"To some, that pressure and the dread of losing their jobs led them to make bad, and sometimes illegal decisions. In addition to opening up duplicate accounts, one of the 30 Wells employees dismissed in October tells the Times that people at the bank used a company database to identify customers to pre-order credit cards for customers who had been pre-approved.
“They’d just tell the customers: ‘You’re getting a credit card,’” explains the former employee, who said that when customers would complain about the unasked-for cards, a manager would just chalk it up to a computer glitch. "