To: Dilip Patel, Managing Director

Zara: Treat retail employees with respect

Zara: Treat retail employees with respect

We request that Zara make the following improvements:
- Enough hours to support ourselves
- Equal opportunity for raises and promotions
- A respectful work environment

Why is this important?

UPDATE: Thanks to you, our efforts are starting to #ChangeZara! In December, Zara workers in NYC received a letter from the US Managing Director, Dilip Patel, saying that workers will receive raises of up to $3 an hour and access to full-time positions. This is a major victory for our campaign and demonstrates that when workers come together, we can make real changes!

Our campaign is gaining great momentum, but we still need your support to help bring Dilip Patel to the table and hear our concerns. Please read our petition below and sign and share!

*****

First off, let me introduce myself. I’m Jedidiah Labinjo and I work at Zara in New York City. Sharlene Santos, one of the original leaders of the campaign, recently moved out of state so I’ve been inspired to step up and help move the campaign along with my Zara coworkers -- and you!

I’ve worked as a sales associate at the Zara store in SoHo for a year. I have been commended by my supervisor for my work ethic and customer service skills, but I’ve yet to see an increase in my pay of $10.50 an hour. I live with my mother and contribute to my family’s bills. I’m also in school full-time studying pre-law, which has helped me think about my rights at work. It’s hard to juggle my priorities of work, school, and family when I have a constantly changing schedule at Zara.

Managers are full-time, but we sales associates have a very hard time getting more hours, even though Zara continues hiring more part-time associates. Many associates feel that there is a lot of favoritism in determining who gets the promotions that would make us full-time. Many of my coworkers are students or parents with young children. We all work hard to get by. We earn so little at Zara that many of us can’t even afford to buy the clothes that we sell. With these kinds of poverty schedules, we are forced to choose between bills, rent, and food.

So my coworkers and I circulated a petition to address our issues at Zara: low wages, not enough hours, favoritism, and disrespect. When we presented our concerns to a store manager, she said there was nothing she could do.

Since we first launched this petition, a delegation of Zara workers from the US traveled to Spain to take our concerns directly to the top company executives as US Management has not agreed to sit down with us collectively for substantive discussions. We’ve been told to discuss problems at work on a one-on-one basis with our managers. But these issues aren’t individual -- they are company-wide. We want Zara’s management to come to the table to hear our #ChangeZara committee’s collective concerns about scheduling, wages, and opportunities for advancement.

Zara's hugely profitable parent company, Inditex, is proud of its reputation as a socially responsible business. Zara workers in Spain have a union that grants them a voice at the table -- don't we deserve the same respect here in the US? Join us in our fight to #ChangeZara.


Reasons for signing

  • It's not fair for the employees not to be paid while we, as consumers, are expected to pay for the items, while the CEOs and shareholders are getting richer and richer.
  • like to know retail updates
  • Zara is a very successful company. I love the store i work at, and the managers and co-workers are very friendly. Although i really REALLY appreciate the concept of "global commission" that the company implements, i also feel that the wages are very low. I feel the employees are not compensated enough for the hard work they put in to make the company as successful as it is.

Updates

2015-05-11 14:28:06 -0400

With the successful organizing of the #ChangeZara campaign in NYC, Zara workers across the country are starting to take notice. They are coming together for the same access to raises and full-time hours that NYC Zara workers are getting. Last month, we expanded our campaign to include workers organizing at Zara in Chicago. Don't workers nationwide deserve the same opportunity to #ChangeZara? Please continue to show your support for Zara workers by signing and sharing the petition!

Check out some recent press coverage of the campaign here: http://www.thenation.com/article/205145/have-we-seen-end-8-hour-day

2015-01-06 19:09:15 -0500

Thanks to you, our efforts are starting to #ChangeZara! In December, Zara workers in NYC received a letter from the US Managing Director, Dilip Patel, saying that workers will receive raises of up to $3 an hour and access to full-time positions. This is a major victory for our campaign and demonstrates that when workers come together, we can make real changes!

We still want to meet face-to-face with US Zara management to voice our concerns about fair scheduling and equal opportunities for advancement. Help us bring management to the table by signing and sharing our petition!

http://www.nytimes.com/2015/01/05/nyregion/new-jobs-and-pay-raises-give-some-workers-reasons-to-be-hopeful-about-2015.html?smid=tw-share&_r=0

2014-12-04 16:06:49 -0500

Here’s one more easy step you can take to show your support for the #ChangeZara campaign: Take a photo of yourself (a “solidarity selfie”) with the hashtag #ChangeZara and then post it on social media like Facebook, Instagram and Twitter. http://on.fb.me/1CJTlQk

2014-09-10 17:12:24 -0400

1,000 signatures reached

2014-09-02 11:47:15 -0400

A former Zara employee -- Melody Pabon -- was interviewed by PBS NewsHour about Zara's scheduling practices: https://www.youtube.com/watch?v=ZfKq0qdOHjc

2014-07-18 09:15:24 -0400

500 signatures reached

2014-07-02 13:42:41 -0400

100 signatures reached

2014-07-01 11:17:49 -0400

50 signatures reached

2014-06-30 13:19:02 -0400

25 signatures reached

2014-06-27 23:13:18 -0400

10 signatures reached